RMA Status : Check-In

Your Shipping Address:

Name : Aaron Moore
Email : aaron.moore@iem.com
Street Address : 4812 Trotter Drive
City : Raleigh
State : North Carolina
Zip Code : 27603
Country : USA
Phone : (707) 410-9173
Product To Return : Xpert – PI-3431
Problem With Product : The servo is not centering properly anymore I believe the motor or motherboard is bad. (I’m a team driver.)
Date Purchased : 2014-12-15
Where Purchased : Viper RC


RMA: 347

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Aaron Moore
Email : aaron.moore@iem.com
Street Address : 4812 Trotter Drive
City : Raleigh
State : North Carolina
Zip Code : 27603
Country : USA
Phone : (707) 410-9173
Product To Return : Xpert – PI-3431
Problem With Product : The servo is not centering properly anymore I believe the motor or motherboard is bad. (I’m a team driver.)
Date Purchased : 2014-12-15
Where Purchased : Viper RC


RMA: 347

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User Note

Check- in: 11/20/2015 10:16am PST by Barbara. No receipt was included in the package. Since the customer is Team Viper driver, went back to the 2014 customer profile transactions, I did not find a PI-3431 servo purchased history in December 2014. Please advice and contact Barbara at barbara.ho@hobbyauthority-dist.com.

Any warranty case without a sales’ receipt cannot be consider as warranty item. Thank you.