RMA Status : Check-Out

Your Shipping Address:

Name : Taylan Schoen
Email : Tschoen027@gmail.com
Street Address : 6928 S 90th
City : Lincoln
State : NE
Zip Code : 68526
Country : United States
Phone : (402) 499-7555
Product To Return : VST Black Edition Series Motor
Problem With Product : After 2 laps, the motor would start to studder and not give normal throttle. Tried new sensor wires and resoldering the wires. Settings on esc are normal.
Date Purchased : 2015-04-09
Where Purchased : Amain.com


RMA: 297

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Taylan Schoen
Email : Tschoen027@gmail.com
Street Address : 6928 S 90th
City : Lincoln
State : NE
Zip Code : 68526
Country : United States
Phone : (402) 499-7555
Product To Return : VST Black Edition Series Motor
Problem With Product : After 2 laps, the motor would start to studder and not give normal throttle. Tried new sensor wires and resoldering the wires. Settings on esc are normal.
Date Purchased : 2015-04-09
Where Purchased : Amain.com


RMA: 297

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User Note

Check-In : 10/14/2015 3:00PM PST by Barbara

Inspection:

  • This motor was checked with motor analyzer with no problem found. The sensor unit was good. The output was on spec.
  • This motor was checked again with customers RMA#298 with no problem found.
  • Please see video¬†RMA297 tested with RMA298

Communication:

This case is currently pending. Our technical manager, Nick Malato, will contact you shortly.

Checked Out: 11/16/2015 4:04PM. Shiped via USPS Priority Mail with tracking number: 9405511899563562877486