RMA Status : Check-Out

Your Shipping Address:

Name : Tomas Tauragis
Email : valtys.visiems@gmail.com
Street Address : Architektu g. 109-14
City : Vilnius
State : Vilnius
Zip Code : 04210
Country : Lithuania
Phone : (370) 659-6550
Product To Return : VTX8 ESC
Problem With Product : VTX8 ESC and VF8 motor installed in 1:8 buggy. After few races ESC and motor started quickly get hot, changes in setup to lower parameters and pinion change did not give any results . Motor unglued, ESC damaged.
Date Purchased : 2015-06-20
Where Purchased : “Oldauta” www.rcq.lt


RMA: 253

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Tomas Tauragis
Email : valtys.visiems@gmail.com
Street Address : Architektu g. 109-14
City : Vilnius
State : Vilnius
Zip Code : 04210
Country : Lithuania
Phone : (370) 659-6550
Product To Return : VTX8 ESC
Problem With Product : VTX8 ESC and VF8 motor installed in 1:8 buggy. After few races ESC and motor started quickly get hot, changes in setup to lower parameters and pinion change did not give any results . Motor unglued, ESC damaged.
Date Purchased : 2015-06-20
Where Purchased : “Oldauta” www.rcq.lt


RMA: 253

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User Note

Check -in : 9/4/2015 11:30AM PST by Barbara.

Communication: No original receipt includes. Please scan the receipt and e-mail it to barbara.ho@hobbyauthority-dist.com. Please send the receipt before 9/11/2015. Without the receipt, this case is considered as a non-warranty case.

9/9/2015- Receipted Received. Case moves forward to tech department

Inspection:

  • Motor can problem that caused ESC damage
  • Replace under warranty

Check out 9/28/2015: USPS First class international with tracking label: LZ645430015US