RMA Status : Check-Out

Your Shipping Address:

Name : Matthew Forget
Email : mforget@rccarstars.com
Street Address : 2627 Noble Canyon Rd., www.RCcarStars.com
City : Chula Vista
State : CA
Zip Code : 91915
Country : United States
Phone : (619) 733-7787
Product To Return : MCL2008 MMax8R 1/8 Competition Sensored 200A ESC
Problem With Product : Got to track plugged in battery, checked servo and throttle everything working fine. Decided to use new battery for qualifier heat. Turned on ESC and got Rappid RED orange flashing lights. Servo but no throttle. After replacing switch still the same. Then tried to program esc and Firmware APP said it could not identify the ESC. So after 15 minutes of review and looking up codes it said that that error code meant motor overheated. The buggy never even ran for the day or touched the track other than to turn it on and make sure everything was working.
Date Purchased : 2020-12-28
Where Purchased : Hobby Authority – Surface Team Racer


RMA: 2497

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Matthew Forget
Email : mforget@rccarstars.com
Street Address : 2627 Noble Canyon Rd., www.RCcarStars.com
City : Chula Vista
State : CA
Zip Code : 91915
Country : United States
Phone : (619) 733-7787
Product To Return : MCL2008 MMax8R 1/8 Competition Sensored 200A ESC
Problem With Product : Got to track plugged in battery, checked servo and throttle everything working fine. Decided to use new battery for qualifier heat. Turned on ESC and got Rappid RED orange flashing lights. Servo but no throttle. After replacing switch still the same. Then tried to program esc and Firmware APP said it could not identify the ESC. So after 15 minutes of review and looking up codes it said that that error code meant motor overheated. The buggy never even ran for the day or touched the track other than to turn it on and make sure everything was working.
Date Purchased : 2020-12-28
Where Purchased : Hobby Authority – Surface Team Racer


RMA: 2497

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User Note

8/24/2021 Check In

8/30/2021 Inspection – ESC is out of warranty by date. Wires have been cut so we are unable to test. ESC has definitely been used as it is full of dirt. Please see pictures.

The price to repair the ESC will be $120 plus $8 shipping. Please reply directly to this email to move forward with repairs.

9/2/2021  Invoice  https://www.paypal.com/invoice/p/#ELW2W8SEGMC8XKUU

9/2/2021  Payment received

9/2/2021 Repaired ESC with complete new internals and tested. See testing video.

9/3/2021 Check Out

Shipped via US Mail with tracking number :9400111108435596467303