RMA Status :

Your Shipping Address:

Name : Matthew Forget
Email : mforget@rccarstars.com
Street Address : 2627 Noble Canyon Rd., www.RCcarStars.com
City : Chula Vista
State : CA
Zip Code : 91915
Country : United States
Phone : (619) 733-7787
Product To Return : MCL2007 MMax8 1/8 Competition Sensored 200A ESC
Problem With Product : Got to track plugged in battery, checked servo and throttle everything working fine. Decided to use new battery for qualifier heat. Turned on ESC and got Rappid RED orange flashing lights. Servo but no throttle. After replacing switch still the same. Then tried to program esc and Firmware APP said it could not identify the ESC. So after 15 minutes of review and looking up codes it said that that error code meant motor overheated. The buggy never even ran for the day or touched the track other than to turn it on and make sure everything was working.
Date Purchased : 2020-01-29
Where Purchased : HobbyAuthority Team Member


RMA: 2496

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Matthew Forget
Email : mforget@rccarstars.com
Street Address : 2627 Noble Canyon Rd., www.RCcarStars.com
City : Chula Vista
State : CA
Zip Code : 91915
Country : United States
Phone : (619) 733-7787
Product To Return : MCL2007 MMax8 1/8 Competition Sensored 200A ESC
Problem With Product : Got to track plugged in battery, checked servo and throttle everything working fine. Decided to use new battery for qualifier heat. Turned on ESC and got Rappid RED orange flashing lights. Servo but no throttle. After replacing switch still the same. Then tried to program esc and Firmware APP said it could not identify the ESC. So after 15 minutes of review and looking up codes it said that that error code meant motor overheated. The buggy never even ran for the day or touched the track other than to turn it on and make sure everything was working.
Date Purchased : 2020-01-29
Where Purchased : HobbyAuthority Team Member


RMA: 2496

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