RMA Status : Check-Out

Your Shipping Address:

Name : Gary Langworthy
Email : onioncreekrc@gmail.com
Street Address : 4517 CR 1400
City : Coffeyville
State : Kansas
Zip Code : 67337
Country : U.S.A
Phone : (620) 252-5128
Product To Return : MCL2009 DRK160 ESC
Problem With Product : No throttle not sure of the purchase date.
Date Purchased : 2021-08-16
Where Purchased : A-main


RMA: 2485

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Gary Langworthy
Email : onioncreekrc@gmail.com
Street Address : 4517 CR 1400
City : Coffeyville
State : Kansas
Zip Code : 67337
Country : U.S.A
Phone : (620) 252-5128
Product To Return : MCL2009 DRK160 ESC
Problem With Product : No throttle not sure of the purchase date.
Date Purchased : 2021-08-16
Where Purchased : A-main


RMA: 2485

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User Note

8/23/2021  Check In

8/23/2021 Inspection – ESC is out of warranty by date. MOSFET board has been damaged. See pictures. Possible causes are:

  • Soldering new wires on MOSFET board
  • Improper power input (reverse polarity)
  • Excessive amp draw (extreme burnout, incorrect gearing, too many runs in a row, etc)
  • Motor out of sync (bridged terminals, sensor gap)

We appreciate your business so we will offer a 50% discount on the repairs of your esc making it $60 plus $8 shipping. Please reply directly to this email to move forward with repairs. We want to help prevent this from happening again so please reply with what motor you are running, what can timing, gearing and what car you are running it in. We can offer setup suggestions if we see anything out of line. Thank you.

8/24/2021  Invoice  https://www.paypal.com/invoice/p/#L73TPP4Q5SRPWYYC

8/24/2021  Payment received

8/24/2021 Repaired ESC with new MOSFET board, Control board, Capacitor, then tested. See testing video.

8/25/2021 Check Out

Shipped via FedEx with tracking number: 774639292574