RMA Status : Check-Out

Your Shipping Address:

Name : Taylor DeLosa
Email : tsdelosa@gmail.com
Street Address : 89 FELLOWS AVE
City : Wellsboro
State : PA
Zip Code : 16901
Country : United States
Phone : (570) 985-8049
Product To Return : MCL2009 DRK160 ESC
Problem With Product : It powers on, but does not power the motor. I had resync’d my radio and everything, tested with a different motor. It acts like it is going to work, lights are inconsistent when pressing trigger, sometimes it recognizes throttle. only a few times, did it move the tires when throttle pulled. I tested many ways. It was working fine up until this point.
Date Purchased : 2021-06-25
Where Purchased : Strausburg Hobbies


RMA: 2481

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Taylor DeLosa
Email : tsdelosa@gmail.com
Street Address : 89 FELLOWS AVE
City : Wellsboro
State : PA
Zip Code : 16901
Country : United States
Phone : (570) 985-8049
Product To Return : MCL2009 DRK160 ESC
Problem With Product : It powers on, but does not power the motor. I had resync’d my radio and everything, tested with a different motor. It acts like it is going to work, lights are inconsistent when pressing trigger, sometimes it recognizes throttle. only a few times, did it move the tires when throttle pulled. I tested many ways. It was working fine up until this point.
Date Purchased : 2021-06-25
Where Purchased : Strausburg Hobbies


RMA: 2481

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User Note

8/23/2021  Check in

8/23/2021 Inspection – ESC is out of warranty by date. Previous RMA2299. MOSFET board has been damaged. See pictures. Possible causes are:

  • Improper power input (reverse polarity)
  • Excessive amp draw (extreme burnout, incorrect gearing, too many runs in a row, etc)
  • Motor out of sync (bridged terminals, sensor gap)

The cost to repair the ESC will be $120 plus $8 shipping. Please reply directly to this email to move forward with repairs. We want to help prevent this from happening again so please reply with what motor you are running, what can timing, gearing and what car you are running it in. We can offer setup suggestions if we see anything out of line. Thank you.

8/24/2021  Invoice  https://www.paypal.com/invoice/p/#45HN4ZTZTWMFDNQG

8/24/2021  Payment received

8/24/2021 Repaired ESC with new MOSFET board, Control board, Capacitor, then tested. See testing video.

8/25/2021 Check Out

Shipped via US Mail with tracking number: 9400111108435450975555