RMA Status : Actions

Your Shipping Address:

Name : mark gonzalez
Email : info@cencalhobbies.com
Street Address : 401 bangs ave suite c
City : modesto
State : ca
Zip Code : 95356
Country : Stanislaus
Phone : (209) 353-2201
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : esc wont power on
Date Purchased : 2020-09-08
Where Purchased : cen cal hobbies


RMA: 2448

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : mark gonzalez
Email : info@cencalhobbies.com
Street Address : 401 bangs ave suite c
City : modesto
State : ca
Zip Code : 95356
Country : Stanislaus
Phone : (209) 353-2201
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : esc wont power on
Date Purchased : 2020-09-08
Where Purchased : cen cal hobbies


RMA: 2448

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User Note

8/17/2021  Check in

8/17/2021 Inspection – ESC is out of warranty by date. MOSFET board is damaged. See picture. Possible causes are:

  • Improper power input (reverse polarity)
  • Excessive amp draw ( incorrect gearing)
  • Motor out of sync (bridged terminals, sensor gap)

The cost to repair the ESC will be $110 plus, plus $8 shipping, for a total of $118. Please reply directly to this email if you wish to move forward with repairs and we will send you an invoice.

8/19/2021  Invoice for RMA-2448, RMA-2429, RMA-2396. Apply dealer discount 20%. Currently, the repair parts are out of stock. The estimated repair date is 9/1~9/3. Please pay the invoice before 9/1 if you agree to proceed with the repair. We’ll keep you posted as soon as the repair parts are restocked. Thank you!

https://www.paypal.com/invoice/p/#VYN8UE6LC88ADX57