RMA Status : Check-Out

Your Shipping Address:

Name : Blake McBrayer
Email : mcbrayer.blake@gmail.com
Street Address : 108 High Hope Lane
City : Georgetown
State : KY
Zip Code : 40324
Country : United States
Phone : (859) 429-0525
Product To Return : MCL2009 DRK160 ESC
Problem With Product : User error, cause failure. Non warranty repair
Date Purchased : 2021-05-25
Where Purchased : Amain Hobbies


RMA: 2440

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Blake McBrayer
Email : mcbrayer.blake@gmail.com
Street Address : 108 High Hope Lane
City : Georgetown
State : KY
Zip Code : 40324
Country : United States
Phone : (859) 429-0525
Product To Return : MCL2009 DRK160 ESC
Problem With Product : User error, cause failure. Non warranty repair
Date Purchased : 2021-05-25
Where Purchased : Amain Hobbies


RMA: 2440

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User Note

8/17/2021  Check in

8/17/2021 Inspection – ESC is out of warranty by date. MOSFET board is damaged. See picture. Possible causes are:

  • Improper power input (reverse polarity)
  • Excessive amp draw (extreme burnout, incorrect gearing, too many runs in a row)
  • Motor out of sync (bridged terminals, sensor gap)

The cost to repair the ESC will be $120 plus, plus $8 shipping, for a total of $128. Please reply directly to this email if you wish to move forward with repairs and we will send you an invoice. Also, please include the car you are running, motor, can timing and gearing and we can offer suggestions to help prevent this from happening again.

8/23/2021  Invoice  https://www.paypal.com/invoice/p/#UPLQX5J6UX4C28N6

8/23/2021  Payment received

8/24/2021 Repaired ESC with new MOSFET board, Control board, Capacitor, then tested. See testing video.

8/25/2021 Check Out

Shipped via US Mail with tracking number: 9400111108435450995348