RMA Status : Check-Out

Your Shipping Address:

Name : JUSTIN ARAKAWA
Email : justinarakawa@yahoo.com
Street Address : 136 hoopili akau st
City : Kihei
State : Hawaii
Zip Code : 96753
Country : United States
Phone : (808) 781-0381
Product To Return : MCL2009 DRK 160
Problem With Product : No power to motor and when pluging in wire for tuning and checking data dose not always connect will have to plug and unplug a few times then it connects
Date Purchased : 2021-04-19
Where Purchased : Third party


RMA: 2426

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : JUSTIN ARAKAWA
Email : justinarakawa@yahoo.com
Street Address : 136 hoopili akau st
City : Kihei
State : Hawaii
Zip Code : 96753
Country : United States
Phone : (808) 781-0381
Product To Return : MCL2009 DRK 160
Problem With Product : No power to motor and when pluging in wire for tuning and checking data dose not always connect will have to plug and unplug a few times then it connects
Date Purchased : 2021-04-19
Where Purchased : Third party


RMA: 2426

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User Note

8/23/2021  Check in

8/28/2021 Inspection

  • This unit is a production P2051 in the year of 2020 week 51. It was sold in Jan 2021.
  • The ESC has damaged MOSFET board and control board.
  • The cost to rebuild this unit is $120 plus $8 return shipping and handling. If you wish to proceed the rebuild service, please reply the email. Then we will send you PayPal payment request to move forward. Thanks

9/3/2021  Invoice  https://www.paypal.com/invoice/p/#C4ELCLCEVCZKZN4X

9/3/2021  Payment received

9/4/2021 Service

  • Rebuilt the ESC with brand new control board, MOSFET board, capacitor module, and thermal pad.
  • Tested and verified the ESC. Please review RMA#2426 testing video.

9/4/2021  Check out. Ship via USPS#9405511108435593382008