RMA Status : Check-Out

Your Shipping Address:

Name : Corey Evans
Email : Coreyscustomfab@gmail.com
Street Address : 621 klines mill rd
City : Middletown
State : Va
Zip Code : 22645
Country : US
Phone : (540) 533-3078
Product To Return : Maclan Racing – DRK 160 ESC
Problem With Product : Needs repaired.
When you pull the trigger nothing happens when you move the car it will start working.
Date Purchased : 2020-12-10
Where Purchased : Strasburg hobbies


RMA: 2420

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Corey Evans
Email : Coreyscustomfab@gmail.com
Street Address : 621 klines mill rd
City : Middletown
State : Va
Zip Code : 22645
Country : US
Phone : (540) 533-3078
Product To Return : Maclan Racing – DRK 160 ESC
Problem With Product : Needs repaired.
When you pull the trigger nothing happens when you move the car it will start working.
Date Purchased : 2020-12-10
Where Purchased : Strasburg hobbies


RMA: 2420

« Click here to return to the home page

User Note

8/18/2021

8/18/2021 Inspection – ESC is out of warranty by date. MOSFET board is damaged. Capacitor is missing. See picture. Possible causes are:

  • Improper power input (reverse polarity)
  • Excessive amp draw (extreme burnout, incorrect gearing, too many runs in a row)
  • Motor out of sync (bridged terminals, sensor gap)

The cost to repair the ESC will be $120, plus $8 shipping, for a total of $128. Please reply directly to this email if you wish to move forward with repairs and we will send you an invoice. Also, please include the car you are running, motor, can timing and gearing and we can offer suggestions to help prevent this from happening again.

8/20/2021  Invoice  https://www.paypal.com/invoice/p/#YCM2EBSAS8PFM64J

8/20/2021  Payment received

8/23/2021 Service

  • Rebuilt the ESC with brand new control board, MOSFET board, capacitor module, and thermal pad.
  • Tested and verified the ESC. Please review RMA#2420 testing video.

8/23/2021  Check out. Ship via USPS#9400111108435485515740