RMA Status : Check-Out

Your Shipping Address:

Name : Blake Comeaux
Email : Blakecomo@gmail.com
Street Address : 1406 oak view dr

City : New iberia
State : Louisiana
Zip Code : 70563
Country : USA
Phone : (337) 256-7678
Product To Return : MCL2009 DRK160 ESC
Problem With Product : Hesitate sometimes on take off
Date Purchased : 2020-10-27
Where Purchased : Maclan website


RMA: 2415

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Blake Comeaux
Email : Blakecomo@gmail.com
Street Address : 1406 oak view dr

City : New iberia
State : Louisiana
Zip Code : 70563
Country : USA
Phone : (337) 256-7678
Product To Return : MCL2009 DRK160 ESC
Problem With Product : Hesitate sometimes on take off
Date Purchased : 2020-10-27
Where Purchased : Maclan website


RMA: 2415

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User Note

8/17/2021  Check in

8/17/2021 Inspection – ESC is out of warranty by date. MOSFET board is damaged. See picture. Possible causes are:

  • Improper power input (reverse polarity)
  • Excessive amp draw (extreme burnout, incorrect gearing, too many runs in a row)
  • Motor out of sync (bridged terminals, sensor gap)

The cost to repair the ESC will be $120 plus, plus $8 shipping, for a total of $128. Please reply directly to this email if you wish to move forward with repairs and we will send you an invoice. Also, please include the car you are running, motor, can timing and gearing and we can offer suggestions to help prevent this from happening again.

8/20/2021  Invoice  https://www.paypal.com/invoice/p/#GETGWPTLSA5R38R2

8/23/2021  Payment received

8/23/2021 Service

  • Rebuilt the ESC with brand new control board, MOSFET board, capacitor module, and thermal pad.
  • Tested and verified the ESC. Please review RMA#2415 testing video.

8/23/2021  Check out. Ship via USPS#9400111108435485362887