RMA Status : Check-Out

Your Shipping Address:

Name : Heath Fesler
Email : Heater100f@gmail.com
Street Address : 7970 Horn Road
City : Gambier
State : Ohio
Zip Code : 43022
Country : Usa
Phone : (740) 398-8766
Product To Return : Maclan Racing – DRK 160 ESC
Problem With Product : This is not a warranty claim, this is in for a repair. My sensor on the motor spun half track and over/under timed the motor. The ESC quit on the way back. And when I picked it up the sensor board on the motor fell out. The ESC will not arm now.
Date Purchased : 2021-03-11
Where Purchased : Auer Ace Hardware, Coshocton, Ohio


RMA: 2409

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Heath Fesler
Email : Heater100f@gmail.com
Street Address : 7970 Horn Road
City : Gambier
State : Ohio
Zip Code : 43022
Country : Usa
Phone : (740) 398-8766
Product To Return : Maclan Racing – DRK 160 ESC
Problem With Product : This is not a warranty claim, this is in for a repair. My sensor on the motor spun half track and over/under timed the motor. The ESC quit on the way back. And when I picked it up the sensor board on the motor fell out. The ESC will not arm now.
Date Purchased : 2021-03-11
Where Purchased : Auer Ace Hardware, Coshocton, Ohio


RMA: 2409

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User Note

8/17/2021  Check in

8/17/2021  Currently, the repair parts are out of stock. The estimated repair date is 9/1~9/3. Please pay the invoice before 9/1 if you agree to proceed with the repair. We’ll keep you posted as soon as the spare parts are restocked. Thank you!

https://www.paypal.com/invoice/p/#JQG4TDBHDXWRABCM

8/17/2021  Payment received

8/20/2021 Service

  • Rebuilt the ESC with brand new control board, MOSFET board, capacitor module, and thermal pad.
  • Tested and verified the ESC. Please review RMA#2409 testing video.

8/20/2021 Check Out

Shipped via US Mail with tracking number: 9400111108435407036612