RMA Status : Check-Out

Your Shipping Address:

Name : jared baker
Email : jbaker@fivestarhobbies.com
Street Address : 2309 N 15th St East
City : Omaha
State : Nebraska
Zip Code : 68110
Country : United States
Phone : (402) 677-7219
Product To Return : MCL2009 DRK160 ESC
Problem With Product : Wires desoldered from ESC and smoke came out of ESC.
Date Purchased : 2021-08-03
Where Purchased : Hobbytown Omaha


RMA: 2401

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : jared baker
Email : jbaker@fivestarhobbies.com
Street Address : 2309 N 15th St East
City : Omaha
State : Nebraska
Zip Code : 68110
Country : United States
Phone : (402) 677-7219
Product To Return : MCL2009 DRK160 ESC
Problem With Product : Wires desoldered from ESC and smoke came out of ESC.
Date Purchased : 2021-08-03
Where Purchased : Hobbytown Omaha


RMA: 2401

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User Note

8/12/2021  Check in

8/16/2021  Invoice: Please pay the invoice if you agree to proceed with the repair. Thank you!

https://www.paypal.com/invoice/p/#XN4NU7NBSCTQ8SMQ

8/16/2021  Payment received

8/16/2021 Service

  • Replaced with a brand new unit. (P2930)
  • Performed control board recall service. Replaced control board.
  • Please review RMA#2401 testing video.

8/16/2021  Check out. Ship via USPS#9400111108435839420522