RMA Status : Check-Out

Your Shipping Address:

Name : Joe lutz
Email : Joeandhill130@gmail.com
Street Address : 5742 hayes road
City : Groveport
State : OH
Zip Code : 43125
Country : United States
Phone : (614) 554-6871
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : Reverse polarity
Date Purchased : 2019-08-09
Where Purchased : Gifted


RMA: 2398

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Joe lutz
Email : Joeandhill130@gmail.com
Street Address : 5742 hayes road
City : Groveport
State : OH
Zip Code : 43125
Country : United States
Phone : (614) 554-6871
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : Reverse polarity
Date Purchased : 2019-08-09
Where Purchased : Gifted


RMA: 2398

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User Note

8/20/2021 Check in

8/20/2021 Currently, the repair parts are out of stock. The estimated repair date is 8/27~8/31. Please pay the invoice before 8/27 if you agree to proceed with the repair. We’ll keep you posted as soon as the repair parts are restocked. Thank you!

https://www.paypal.com/invoice/p/#YV9GXTKLTWTK37E3

8/23/2021  Payment received

8/23/2021  Refund: Adjust repair fee. Pro repair fee is $110 plus $8 shipping. Sorry for the error!

8/25/2021 Service

  • Rebuilt the ESC with brand new control board, MOSFET board, capacitor module, and thermal pad.
  • Tested and verified the ESC. Please review RMA#2398 testing video.

8/28/2021 Check Out

Shipped via US Mail with tracking number: 9400111108435450286026