RMA Status : Check-Out

Your Shipping Address:

Name : Thomas Deiter
Email : deiter1986@gmail.com
Street Address : 1414 Juniper Lane
City : Machesney Park
State : Illinois
Zip Code : 61115
Country : United States
Phone : (815) 319-9869
Product To Return : MCL2009 DRK160 ESC
Problem With Product : I had issues with one DRK. So bought another similar issues. Just a bunch of cogging on thr hit. This one i do believe is under warranty as it was purchased on 5-30-21.
Date Purchased : 2021-05-30
Where Purchased : Asylum Extreme


RMA: 2393

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Thomas Deiter
Email : deiter1986@gmail.com
Street Address : 1414 Juniper Lane
City : Machesney Park
State : Illinois
Zip Code : 61115
Country : United States
Phone : (815) 319-9869
Product To Return : MCL2009 DRK160 ESC
Problem With Product : I had issues with one DRK. So bought another similar issues. Just a bunch of cogging on thr hit. This one i do believe is under warranty as it was purchased on 5-30-21.
Date Purchased : 2021-05-30
Where Purchased : Asylum Extreme


RMA: 2393

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User Note

8/11/2021 Check In

8/11/2021 Inspection – ESC is out of warranty by date. DRK ESC’s have a 30 day warranty from date of purchase. MOSFET board shows damage. See picture. Possible causes are:

  • Improper power input (reverse polarity)
  • Excessive amp draw (extreme burnout, incorrect gearing, too many runs in a row)
  • Motor out of sync (bridged terminals, sensor gap)

The fact that you have 2 ESC’s with the same failure is an indication that there is something wrong outside of the ESC.  Cogging like you described is typically a motor issue that can damage an ESC. This could be as simple as a motor that isn’t shimmed correctly, etc.  Also, please include the car you are running, motor, can timing and gearing and we can offer suggestions to help prevent this from happening again.

Normally the cost to repair the ESC will be $120 plus, plus $8 shipping, for a total of $128, but we will extend a one time courtesy discount on both of 30%. Please reply directly to this email if you wish to move forward with repairs and we will send you an invoice.

8/12/2021  Invoiced with RMA-2174  https://www.paypal.com/invoice/p/#GKDQRCYKA23AFFBV

8/12/2021  Payment received

8/12/2021 Repaired ESC with new MOSFET board, Control board and capacitor, then tested. See testing video.

8/13/2021 Check Out

Shipped via US Mail with tracking number: 9400111108435870256609