RMA Status : Check-Out

Your Shipping Address:

Name : Jacob Hensley
Email : J.hensley180@yahoo.com
Street Address : 3 Stratos Lane
City : Ringgold
State : GA
Zip Code : 30736
Country : United States
Phone : (423) 355-2855
Product To Return : MCL2009 DRK160 ESC
Problem With Product : The esc does not make any chime sounds when arming, and no power given to the motor
Date Purchased : 2021-06-10
Where Purchased : Amain hobbies


RMA: 2390

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Jacob Hensley
Email : J.hensley180@yahoo.com
Street Address : 3 Stratos Lane
City : Ringgold
State : GA
Zip Code : 30736
Country : United States
Phone : (423) 355-2855
Product To Return : MCL2009 DRK160 ESC
Problem With Product : The esc does not make any chime sounds when arming, and no power given to the motor
Date Purchased : 2021-06-10
Where Purchased : Amain hobbies


RMA: 2390

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User Note

9/1/2021 Check In

9/1/2021 Inspection – ESC is out of warranty by date. MOSFET board is damaged. Possible causes are:

  • Improper power input (reverse polarity)
  • Excessive amp draw (extreme burnout, incorrect gearing, too many runs in a row)
  • Motor out of sync (bridged terminals, sensor gap)

The cost to repair the ESC will be $120 plus $8 shipping. This will include new MOSFET board, Control board and Capacitor. Please reply directly to this email and we will send an invoice to move forward with repairs. Please reply with your gearing, car type, etc and we can offer suggestions to help prevent this from happening again. Thank you.

9/9/2021  Invoice  https://www.paypal.com/invoice/p/#MDPXVTDRW8CGUU4B

9/9/2021  Payment received

9/9/2021 Repaired ESC with new MOSFET board, Control board and Capacitor, then tested. See testing video.

9/11/2021  Check out. Ship via USPS#9400111108435535726867