RMA Status : Check-Out

Your Shipping Address:

Name : Rufus Wallace
Email : rawiswar151@gmail.com
Street Address : 1543 S Delaware st
City : Paulsboro
State : NJ
Zip Code : 08066
Country : United States
Phone : (856) 345-3456
Product To Return : MCL2009 DRK160 ESC
Problem With Product : Stop working when I did the 5bstage down load i didnt catch the temp setting it was too high blew mosfet board.
Date Purchased : 2021-02-21
Where Purchased : 1st State hobby shop


RMA: 2382

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Rufus Wallace
Email : rawiswar151@gmail.com
Street Address : 1543 S Delaware st
City : Paulsboro
State : NJ
Zip Code : 08066
Country : United States
Phone : (856) 345-3456
Product To Return : MCL2009 DRK160 ESC
Problem With Product : Stop working when I did the 5bstage down load i didnt catch the temp setting it was too high blew mosfet board.
Date Purchased : 2021-02-21
Where Purchased : 1st State hobby shop


RMA: 2382

« Click here to return to the home page

User Note

8/17/2021  Check in

8/17/2021 Inspection – ESC is out of warranty by date. MOSFET board is damaged. See picture. Possible causes are:

  • Improper power input (reverse polarity)
  • Excessive amp draw (extreme burnout, incorrect gearing, too many runs in a row)
  • Motor out of sync (bridged terminals, sensor gap)

The cost to repair the ESC will be $120 plus, plus $8 shipping, for a total of $128. Please reply directly to this email if you wish to move forward with repairs and we will send you an invoice. Also, please include the car you are running, motor, can timing and gearing and we can offer suggestions to help prevent this from happening again.

8/25/2021 Invoice sent. You may view the invoice here:  https://www.paypal.com/invoice/p/#SQKA2T7GXTV92KRN

8/26/2021 Service

  • Rebuilt the ESC with brand new control board, MOSFET board, capacitor module, and thermal pad.
  • Tested and verified the ESC. Please review RMA#2382 testing video.

8/26/2021  Check out. Ship via USPS#9400111108435447013673