RMA Status : Check-Out

Your Shipping Address:

Name : jared baker
Email : jbaker@fivestarhobbies.com
Street Address : 2309 N 15th St East
City : Omaha
State : Nebraska
Zip Code : 68110
Country : United States
Phone : (402) 677-7219
Product To Return : MCL2009 DRK160 ESC
Problem With Product : Sending in for customer. Watched him do two brunouts in a row and the capactitor blew. Did not try to make a run after that. Not expecting warranty. Thanks.
Date Purchased : 2021-07-01
Where Purchased : Five Star Hobbies


RMA: 2375

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : jared baker
Email : jbaker@fivestarhobbies.com
Street Address : 2309 N 15th St East
City : Omaha
State : Nebraska
Zip Code : 68110
Country : United States
Phone : (402) 677-7219
Product To Return : MCL2009 DRK160 ESC
Problem With Product : Sending in for customer. Watched him do two brunouts in a row and the capactitor blew. Did not try to make a run after that. Not expecting warranty. Thanks.
Date Purchased : 2021-07-01
Where Purchased : Five Star Hobbies


RMA: 2375

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User Note

8/5/2021  Check in

8/5/2021 Inspection – MOSFET board shows damage. Capacitor is damaged and has had protective covering removed. See picture. Possible causes are:

  • Improper power input (reverse polarity)
  • Excessive amp draw (extreme burnout, incorrect gearing, too many runs in a row)
  • Motor out of sync (bridged terminals, sensor gap)

The cost to repair the ESC will be $120 plus, plus $8 shipping, for a total of $128. Please reply directly to this email if you wish to move forward with repairs and we will send you an invoice.

8/5/2021  Invoice apply 20% dealer discount. https://www.paypal.com/invoice/p/#LDVLFF9BVFW3C9QG

8/5/2021  Payment received

8/8/2021 Repaired ESC with new MOSFET board, Control board and Capacitor, then tested. See testing video.

8/9/2021  Check out. Ship via USPS#9400111108435880721524