RMA Status : Check-Out

Your Shipping Address:

Name : Aaron Raif
Email : aaronraif@yahoo.com
Street Address : 219 Sherman Dr.
City : Scotts Valley
State : Ca
Zip Code : 95066
Country : United States
Phone : (831) 247-6227
Product To Return : MCL2009 DRK160 ESC
Problem With Product : Won’t connect. Stuck with red light only.
Will not make a sound no matter what I tried. .
Date Purchased : 2021-07-25
Where Purchased : Leisure hours hobbies


RMA: 2374

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Aaron Raif
Email : aaronraif@yahoo.com
Street Address : 219 Sherman Dr.
City : Scotts Valley
State : Ca
Zip Code : 95066
Country : United States
Phone : (831) 247-6227
Product To Return : MCL2009 DRK160 ESC
Problem With Product : Won’t connect. Stuck with red light only.
Will not make a sound no matter what I tried. .
Date Purchased : 2021-07-25
Where Purchased : Leisure hours hobbies


RMA: 2374

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User Note

8/5/2021  Check in

8/5/2021 Inspection – MOSFET board shows damage. The MOSFETs cannot be damaged by reflashing the ESC so the damage must have occured before reflashing. See picture. Possible causes are:

  • Improper power input (reverse polarity)
  • Excessive amp draw (extreme burnout, incorrect gearing, too many runs in a row)
  • Motor out of sync (bridged terminals, sensor gap)

Normally the cost to repair the ESC will be $120 plus, plus $8 shipping, for a total of $128, however due to the age of the ESC, we will extend a one time courtesy discount of 50% making the repairs $68.  Please reply directly to this email if you wish to move forward with repairs and we will send you an invoice. Also, please include the car you are running, motor, can timing and gearing and we can offer suggestions to help prevent this from happening again.

8/5/2021  Invoice  https://www.paypal.com/invoice/p/#H32A8RC8X6JTVC3X

8/5/2021  Payment received

8/8/2021 Repaired ESC with new MOSFET board, Control board and Capacitor then tested. See testing video.

8/9/2021  Check out. Ship via USPS#9400111108435880786080