RMA Status : Check-Out

Your Shipping Address:

Name : Manuel campos
Email : buildem336@aol.com
Street Address : 336 lado de loma dr
City : VISTA
State : CA
Zip Code : 92083
Country : United States
Phone : (760) 717-0866
Product To Return : MCL2009 DRK160 ESC
Problem With Product : esc won”t activate when i give throttle unless i physically push car while holding throttle down. when pushed it will cog a lot then run. once stopped wont restart unless pushed again. also esc stopped making beeps thru motor. esc was run with 3.5t high traction setting
Date Purchased : 2021-07-01
Where Purchased : hobby action


RMA: 2373

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Manuel campos
Email : buildem336@aol.com
Street Address : 336 lado de loma dr
City : VISTA
State : CA
Zip Code : 92083
Country : United States
Phone : (760) 717-0866
Product To Return : MCL2009 DRK160 ESC
Problem With Product : esc won”t activate when i give throttle unless i physically push car while holding throttle down. when pushed it will cog a lot then run. once stopped wont restart unless pushed again. also esc stopped making beeps thru motor. esc was run with 3.5t high traction setting
Date Purchased : 2021-07-01
Where Purchased : hobby action


RMA: 2373

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User Note

8/9/2021  Check in

8/9/2021 Inspection – ESC is out of warranty by date. MOSFET board is damaged. Possible causes are:

  • Improper power input (reverse polarity)
  • Excessive amp draw (extreme burnout, improper gearing, too many runs in a row)
  • Motor out of sync (bridged terminals, sensor gap)

The cost to repair the ESC will be $120 plus $8 shipping. Please reply to this email and we will send an invoice to move forward with repairs. Please reply with the car you are running, motor, can timing and gearing so we can offer suggestions to help prevent this from happening again.

8/10/2021  Invoice  https://www.paypal.com/invoice/p/#RC399LKJ22FB9ZJX

8/10/2021  Payment received

8/10/2021 Repaired ESC with new MOSFET board, Control board and Capacitor, then tested. See testing video.

 

8/11/2021 Check Out

Shipped via US Mail with tracking number:9400111108435849282172