RMA Status : Check-Out

Your Shipping Address:

Name : Robert Boutilier
Email : robboutilier@outlook.com
Street Address : 22 Gorham rd
City : Quispamsis
State : New Brunswick
Zip Code : E2E4v8
Country : Canada
Phone : (506) 639-4497
Product To Return : MCL2009 DRK160 ESC
Problem With Product : Power leads got connected reverse polarity by accident, Wifi module won’t connect after initial set up.
Date Purchased : 2021-07-14
Where Purchased : Xtreme hobbies


RMA: 2370

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Robert Boutilier
Email : robboutilier@outlook.com
Street Address : 22 Gorham rd
City : Quispamsis
State : New Brunswick
Zip Code : E2E4v8
Country : Canada
Phone : (506) 639-4497
Product To Return : MCL2009 DRK160 ESC
Problem With Product : Power leads got connected reverse polarity by accident, Wifi module won’t connect after initial set up.
Date Purchased : 2021-07-14
Where Purchased : Xtreme hobbies


RMA: 2370

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User Note

8/12/2021  Check in

8/12/2021  Please verify the zip code of the return address. Our merchant service provider PayPal notified the zip code is invalid when we creating the invoice.

8/12/2021  Please pay the invoice if you agree to proceed with the repair. Thank you!

https://www.paypal.com/invoice/p/#X4PUF2FSC4LR7VKS

8/13/2021  Payment received

8/13/2021

  • Rebuilt the ESC with brand new control board, MOSFET board, capacitor module, and thermal pad.
  • Tested and verified the ESC. Please review RMA#2370 testing video.

8/13/2021 Check Out

Shipped via US Mail with tracking label : LZ597561530US