RMA Status : Check-Out

Your Shipping Address:

Name : Tyler Smith
Email : smithtyler94@icloud.com
Street Address : 13703 Richmond park dr n Unit 1504
City : Jacksonville
State : FLORDIA
Zip Code : 32224
Country : United States
Phone : (443) 763-1177
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : Won’t allow esc to hook up to computer or anyway to tune it. No throttle response
Date Purchased : 2021-01-14
Where Purchased : Don’t remember


RMA: 2348

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Tyler Smith
Email : smithtyler94@icloud.com
Street Address : 13703 Richmond park dr n Unit 1504
City : Jacksonville
State : FLORDIA
Zip Code : 32224
Country : United States
Phone : (443) 763-1177
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : Won’t allow esc to hook up to computer or anyway to tune it. No throttle response
Date Purchased : 2021-01-14
Where Purchased : Don’t remember


RMA: 2348

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User Note

8/2/2021  Check in

8/3/2021 Inspection

  • ESC has a damaged control board. The cost to replace the control board is $50 plus $8 return shipping. We will email you a PayPal payment request. Please proceed with the payment if you agree to the service.
  • We also found the XT90 connector that came with the ESC has cold solder joint. It could be pulled off by hands without strong force. This could be the source of unstable power input that caused system to fail.

8/3/2021  Please pay the invoice if you agree to proceed with the service. Thank you!

https://www.paypal.com/invoice/p/#WCTPU7QC2WPBL889

8/9/2021  Payment received

8/10/2021 Service

8/10/2021 Check Out

Shipped via US Mail with tracking number: 9400111108435857075087