RMA Status : Check-Out

Your Shipping Address:

Name : Tyler Stephens
Email : tstephens670@gmail.com
Street Address : 107 NEWTON HILL ROAD
City : Pickens
State : SC
Zip Code : 29671
Country : United States
Phone : (864) 304-8512
Product To Return : MCL2009 DRK160 ESC
Problem With Product : Was at a race and had already made 3 hits with 20-30 minute cool downs between runs and went back up to make another hit before the first round and turned the car on but there was no throttle, tried recalibrating, reflashed the firmware, reset tune, different radio model. nothing seemed to work. Put my new DRK in that i keep as a backup and was able to complete the race.
Date Purchased : 2021-04-26
Where Purchased : RC Bombshells


RMA: 2345

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Tyler Stephens
Email : tstephens670@gmail.com
Street Address : 107 NEWTON HILL ROAD
City : Pickens
State : SC
Zip Code : 29671
Country : United States
Phone : (864) 304-8512
Product To Return : MCL2009 DRK160 ESC
Problem With Product : Was at a race and had already made 3 hits with 20-30 minute cool downs between runs and went back up to make another hit before the first round and turned the car on but there was no throttle, tried recalibrating, reflashed the firmware, reset tune, different radio model. nothing seemed to work. Put my new DRK in that i keep as a backup and was able to complete the race.
Date Purchased : 2021-04-26
Where Purchased : RC Bombshells


RMA: 2345

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User Note

7/30/2021 Check In

8/1/2021 Inspection – ESC is out of warranty by date. MOSFET board is damaged. See picture. Possible causes are:

  • Improper power input (reverse polarity)
  • Excessive amp draw (extreme burnout, improper gearing, too many runs in a row)
  • Motor out of sync (bridged terminals, sensor gap)

The cost to repair the ESC will be $120 plus $8 shipping. Please reply directly to this email if you wish to move forward with repairs. We want to help prevent this from happening again so please reply with your chassis, motor, gearing and can timing. Thank you.

8/2/2021  Invoice  https://www.paypal.com/invoice/p/#APNAJ4JVK7ZYY9HL

8/2/2021  Payment received

8/2/2021 Repaired ESC with new MOSFET board, Control board and Capacitor, then tested. See testing video.

8/4/2021 Check Out

Shipped via US Mail with tracking number: 9400111108435894691660