RMA Status : Check-Out

Your Shipping Address:

Name : William Allen gross
Email : flipgross91@gmail.com
Street Address : 308 Cypress St
City : Bloomingdale
State : Georgia
Zip Code : 31302
Country : United States
Phone : (912) 247-9785
Product To Return : MCL2007 MMax8
Problem With Product : Esc stopped working. Would not go when I gave it throttle would only work when I gave it throttle and put the car. Though it was the motor put a brand new one in it and it had the same problem
Date Purchased : 2020-12-01
Where Purchased : Anthony’s victory lane


RMA: 2343

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : William Allen gross
Email : flipgross91@gmail.com
Street Address : 308 Cypress St
City : Bloomingdale
State : Georgia
Zip Code : 31302
Country : United States
Phone : (912) 247-9785
Product To Return : MCL2007 MMax8
Problem With Product : Esc stopped working. Would not go when I gave it throttle would only work when I gave it throttle and put the car. Though it was the motor put a brand new one in it and it had the same problem
Date Purchased : 2020-12-01
Where Purchased : Anthony’s victory lane


RMA: 2343

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User Note

8/9/2021  Check in

8/9/2021 Inspection – ESC is out of warranty by date. MOSFET board is damaged. ESC is being run on 3s with a 2 pole motor. The MMax8 is not recommended for drag racing. Possible causes are:

  • Improper power input (reverse polarity)
  • Excessive amp draw (extreme burnout, improper gearing, too many runs in a row)
  • Motor out of sync (bridged terminals, sensor gap)

The cost to repair the ESC will be $120 plus $8 shipping. Please reply to this email and we will send an invoice to move forward with repairs. Please reply with the car you are running, motor, can timing and gearing so we can offer suggestions to help prevent this from happening again.

8/10/2021  Invoice  https://www.paypal.com/invoice/p/#A2UNCGMDCHF7QJAF

8/11/2021  Payment received

8/11/2021 Repaired ESC with completely new internals and tested. The MMAx 8 is NOT designed for drag racing and should NOT be used in this respect. Please see testing video.

8/12/2021  Check out. Ship via USPS#9400111108435843593380