RMA Status : Check-Out

Your Shipping Address:

Name : ROBERT WHITE
Email : Robertwwhite376649@gmail.com
Street Address : 110 Southport Road, Apt 171
City : SPARTANBURG
State : SC
Zip Code : 29306
Country : United States
Phone : (864) 279-1563
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : fan didnt work when purchased esc will not calibrate
Date Purchased : 2021-07-16
Where Purchased : moonville rc


RMA: 2334

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : ROBERT WHITE
Email : Robertwwhite376649@gmail.com
Street Address : 110 Southport Road, Apt 171
City : SPARTANBURG
State : SC
Zip Code : 29306
Country : United States
Phone : (864) 279-1563
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : fan didnt work when purchased esc will not calibrate
Date Purchased : 2021-07-16
Where Purchased : moonville rc


RMA: 2334

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User Note

8/5/2021  Check in

8/7/2021 Inspection and Service

  • The ESC was soldered with small 4mm bullet connectors. We’d suggest to replace with 5mm connectors for handling more current draw.
  • The ESC has corrupted firmware. It is possibly caused by voltage dropping to too low while processing signals. We would suggest to monitor your battery voltage, and use higher quality battery pack with larger connectors.
  • The ESC fan port power did not work. After checking, the fan wire was installed in between the ESC heatsink and the fan frame. Please see the below photo.

  • The issue resulted ESC fan port fail. We replace the ESC control board as one time courtesy support.
  • Tested and verified ESC, please review RMA#2334 testing video.

8/9/2021  Check out. Ship via USPS#9400111108435880741430