RMA Status : Check-Out

Your Shipping Address:

Name : Allen Krier
Email : youwish16@gmail.com
Street Address : 425 Bayhead Dr
City : Tallahassee
State : Florida
Zip Code : 32304
Country : USA
Phone : (229) 485-9692
Product To Return : MCL2009 DRK160 ESC
Problem With Product : ESC powers up (powers the receiver, steering works), the fan spins fine, I can connect to it via the phone app but no throttle. Solid RED and BLUE leds. LED turns amber when I hit the brake. Doesn’t do anything when I hit the throttle. Tried recalibrating.
Date Purchased : 2021-05-14
Where Purchased : Maclan Website


RMA: 2326

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Allen Krier
Email : youwish16@gmail.com
Street Address : 425 Bayhead Dr
City : Tallahassee
State : Florida
Zip Code : 32304
Country : USA
Phone : (229) 485-9692
Product To Return : MCL2009 DRK160 ESC
Problem With Product : ESC powers up (powers the receiver, steering works), the fan spins fine, I can connect to it via the phone app but no throttle. Solid RED and BLUE leds. LED turns amber when I hit the brake. Doesn’t do anything when I hit the throttle. Tried recalibrating.
Date Purchased : 2021-05-14
Where Purchased : Maclan Website


RMA: 2326

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User Note

7/26/2021  Check in

7/26/2021 Inspection – ESC is out of warranty by date. MOSFET board is damaged. See picture. Possible causes are:

  • Improper power input (reverse polarity)
  • Excessive amp draw (extreme burnout, incorrect gearing, too many runs in a row, etc)
  • Motor out of sync (bridged terminals, sensor gap)

The cost to repair the ESC will be $120 plus $8 shipping. Please reply if you wish to move forward with repairs.

We want to help prevent this from happening again so please reply with the car you are using, motor, can timing and gearing and we can offer suggestions for set up.

7/27/2021  Invoice  https://www.paypal.com/invoice/p/#DDCZLF8SXAUVBC4J

7/27/2021  Payment received

7/27/2021 Repaired ESC with new MOSFET board, Control board and Capacitor, then tested. See testing video.

7/28/2021 Check Out

Shipped via US Mail with tracking number: 9400111108400896223331