RMA Status : Inspection

Your Shipping Address:

Name : Justin Pope
Email : kritpope09@gmail.com
Street Address : 1315 Whitehouse Rd
City : Greeneville
State : Tennessee
Zip Code : 37745
Country : United States
Phone : (423) 552-4094
Product To Return : MCL2009 DRK160 ESC
Problem With Product : Worked great .came off the trailer did a small carpet burn out made a pass it cut out about 10 ft out came back on .brought it back took it to the trailer tried to give it throttle to clean the rock off the tires befoei took it in to cool down would nott do nothing. Until you move the tires .bought new motor and esc put it in and went to the winners circle …thanks for the great products . …
Date Purchased : 2021-07-11
Where Purchased : Legacy Hobbies


RMA: 2322

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Justin Pope
Email : kritpope09@gmail.com
Street Address : 1315 Whitehouse Rd
City : Greeneville
State : Tennessee
Zip Code : 37745
Country : United States
Phone : (423) 552-4094
Product To Return : MCL2009 DRK160 ESC
Problem With Product : Worked great .came off the trailer did a small carpet burn out made a pass it cut out about 10 ft out came back on .brought it back took it to the trailer tried to give it throttle to clean the rock off the tires befoei took it in to cool down would nott do nothing. Until you move the tires .bought new motor and esc put it in and went to the winners circle …thanks for the great products . …
Date Purchased : 2021-07-11
Where Purchased : Legacy Hobbies


RMA: 2322

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User Note

7/28/2021  Check in

7/29/2021 Inspection – No receipt provided, but production code on ESC indicates ESC is past warranty period. MOSFET board shows an extreme case of amperage overload. See picture. Possible causes are:

  • Improper power input (reverse polarity)
  • Excessive amp draw (extreme burnout, incorrect gearing, too many runs in a row)
  • Motor out of sync (bridged terminals, sensor gap)

The cost to repair the ESC will be $120 plus, plus $8 shipping, for a total of $128. Please reply directly to this email if you wish to move forward with repairs and we will send you an invoice. Also, please include the car you are running, motor, can timing and gearing and we can offer suggestions to help prevent this from happening again.