RMA Status : Actions

Your Shipping Address:

Name : Cameron Dedman
Email : cambobuilt@gmail.com
Street Address : 1122 Brooks Hill RD ste D
City : Brooks
State : KY
Zip Code : 40109-5150
Country : usa
Phone : (502) 751-5470
Product To Return : MCL2009 DRK160 ESC
Problem With Product : Will not calibrate or arm
Date Purchased : 2021-02-16
Where Purchased : Scale Reproductions Inc


RMA: 2311

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Cameron Dedman
Email : cambobuilt@gmail.com
Street Address : 1122 Brooks Hill RD ste D
City : Brooks
State : KY
Zip Code : 40109-5150
Country : usa
Phone : (502) 751-5470
Product To Return : MCL2009 DRK160 ESC
Problem With Product : Will not calibrate or arm
Date Purchased : 2021-02-16
Where Purchased : Scale Reproductions Inc


RMA: 2311

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User Note

7/22/2021  Check in

7/22/2021 Inspection – ESC is out of warranty by date. MOSFET board is damaged. Possible causes are:

  • Improper power input (reverse polarity)
  • Excessive amp draw (extreme burnout, improper gearing, too many runs in a row)
  • Motor out of sync (bridged terminals, sensor gap)

The cost to repair the ESC will be $120 plus $8 shipping. Please reply to this email and we will send an invoice to move forward with repairs. Please reply with the car you are running, motor, can timing and gearing so we can offer suggestions to help prevent this from happening again.