RMA Status : Check-Out

Your Shipping Address:

Name : Greg Knust
Email : Knusthammer@gmail.com
Street Address : 2034 steamboat Cir
City : Labelle
State : Fl
Zip Code : 33935
Country : USA
Phone : (863) 302-4101
Product To Return : MCL2009 DRK160 ESC
Problem With Product : Will not power motor in sensored mode
Date Purchased : 2021-04-01
Where Purchased : Michael’s hobbies


RMA: 2309

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Greg Knust
Email : Knusthammer@gmail.com
Street Address : 2034 steamboat Cir
City : Labelle
State : Fl
Zip Code : 33935
Country : USA
Phone : (863) 302-4101
Product To Return : MCL2009 DRK160 ESC
Problem With Product : Will not power motor in sensored mode
Date Purchased : 2021-04-01
Where Purchased : Michael’s hobbies


RMA: 2309

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User Note

7/26/2021  Check in

7/26/2021 Inspection -Previous RMA# 2104. ESC is out of warranty by date. MOSFET board is damaged. See picture. Possible causes are:

  • Improper power input (reverse polarity)
  • Excessive amp draw (extreme burnout, incorrect gearing, too many runs in a row, etc)
  • Motor out of sync (bridged terminals, sensor gap)

The cost to repair the ESC will be $120 plus $8 shipping. Please reply if you wish to move forward with repairs.

We want to help prevent this from happening again so please reply with the car you are using, motor, can timing and gearing and we can offer suggestions for set up.

7/27/2021  Invoice  https://www.paypal.com/invoice/p/#XTLDFD4H3723U7UM

7/27/2021  Payment received

7/27/2021 Repaired ESC with new MOSFET board, Control board and Capacitor, then tested. See testing video.

7/28/2021 Check Out

Shipped via US Mail with tracking number: 9400111108400896386890