RMA Status : Check-Out

Your Shipping Address:

Name : Michael Clarke
Email : mclarke3489@aol.com
Street Address : 132 prescott ave
City : Staten island
State : New York
Zip Code : 10306
Country : United States
Phone : (917) 841-1741
Product To Return : MCL2009 DRK160 ESC
Problem With Product : Will not make car move with out pushing it
Date Purchased : 2021-05-27
Where Purchased : Aue racehobbys


RMA: 2308

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Michael Clarke
Email : mclarke3489@aol.com
Street Address : 132 prescott ave
City : Staten island
State : New York
Zip Code : 10306
Country : United States
Phone : (917) 841-1741
Product To Return : MCL2009 DRK160 ESC
Problem With Product : Will not make car move with out pushing it
Date Purchased : 2021-05-27
Where Purchased : Aue racehobbys


RMA: 2308

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User Note

7/21/2021  Check in.

7/21/2021 Inspection – ESC is out of warranty by date. MOSFET board is damaged. See picture. Possible causes are:

  • Improper power input (reverse polarity)
  • Excessive amp draw (extreme burnout, improper gearing, too many runs in a row)
  • Motor out of sync (bridged terminals, sensor gap)

The cost to repair the ESC will be $120 plus $8 shipping. Please reply to this email and we will send an invoice to move forward with repairs. Please reply with the car you are running, motor, can timing and gearing so we can offer suggestions to help prevent this from happening again.

7/22/2021  Invoice  https://www.paypal.com/invoice/p/#75ARNSF9LGUY3N72

7/22/2021  Payment received

7/22/2021 Repaired ESC with new MOSFET board, Control board, Capacitor, then tested. See testing video.

7/26/2021  Check out. Ship via USPS#9400111108400824897450