RMA Status : Actions

Your Shipping Address:

Name : Michael McMillan
Email : m66_wow_hq25@yahoo.com
Street Address : 2075 Imperial Lane, A
City : Green Bay
State : WI – Wisconsin
Zip Code : 54302
Country : United States
Phone : (920) 246-1411
Product To Return : MCL2009 DRK160 ESC
Problem With Product : My DRK160 esc is being sent in for repairs not warranty. I have a few issues with the esc which some may have been caused by a few crashes and some my fault from inexperienced. Please repair the following 1) the esc turns on but no beeps and if I depress the throttle then release the blue LED light flashes one time with no power to the motor and if I leave the battery connected the esc continues to get hot eventually very hot 2) please install a new heat sink on the top of the esc I mounted the fan upside down which burned out the fan and I had a fan but thicker and needed screws to mount it and did not have 2.5mm screws long enough so I tapped them out for 3mm screws which was a mistake I believe 3) please include a new fan along with the repairs 4) install new lead wires as I cut them to install bullet connectors to the motor which I know now connect directly to the motor. I appreciate your help in these repairs and will be paying by debit card. Thank you and have a great day.
Date Purchased : 2021-03-31
Where Purchased : Amain Hobby


RMA: 2306

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Michael McMillan
Email : m66_wow_hq25@yahoo.com
Street Address : 2075 Imperial Lane, A
City : Green Bay
State : WI – Wisconsin
Zip Code : 54302
Country : United States
Phone : (920) 246-1411
Product To Return : MCL2009 DRK160 ESC
Problem With Product : My DRK160 esc is being sent in for repairs not warranty. I have a few issues with the esc which some may have been caused by a few crashes and some my fault from inexperienced. Please repair the following 1) the esc turns on but no beeps and if I depress the throttle then release the blue LED light flashes one time with no power to the motor and if I leave the battery connected the esc continues to get hot eventually very hot 2) please install a new heat sink on the top of the esc I mounted the fan upside down which burned out the fan and I had a fan but thicker and needed screws to mount it and did not have 2.5mm screws long enough so I tapped them out for 3mm screws which was a mistake I believe 3) please include a new fan along with the repairs 4) install new lead wires as I cut them to install bullet connectors to the motor which I know now connect directly to the motor. I appreciate your help in these repairs and will be paying by debit card. Thank you and have a great day.
Date Purchased : 2021-03-31
Where Purchased : Amain Hobby


RMA: 2306

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User Note

9/13/2021 Check In

9/16/2021 Inspection

  • The ESC was damaged in the MOSFET board.

  • To rebuild the ESC with all new internals and wires, with a brand new fan is $130 plus return shipping $8. We will send you a PayPal request, please proceed with the payment if you agree with the service. Thank you

9/16/2021 Payment invoice sent. Please view the invoice here: https://www.paypal.com/invoice/p/#H4L26T8AGMDSNEUH

9/17/2021 Payment received

9/17/2021 Service

  • The ESC’s top case screw holes were modified. It will not fit the original M2 screws to mount cooling fan. We located a refurbished top case to replace with the modified one.
  • Rebuilt the ESC with brand new control board, MOSFET board, capacitor module, and thermal pad.
  • Tested and verified the ESC. Please review RMA#2306 testing video.