RMA Status :

Your Shipping Address:

Name : Michael McMillan
Email : m66_wow_hq25@yahoo.com
Street Address : 2075 Imperial Lane, A
City : Green Bay
State : WI – Wisconsin
Zip Code : 54302
Country : United States
Phone : (920) 246-1411
Product To Return : MCL2009 DRK160 ESC
Problem With Product : My DRK160 esc is being sent in for repairs not warranty. I have a few issues with the esc which some may have been caused by a few crashes and some my fault from inexperienced. Please repair the following 1) the esc turns on but no beeps and if I depress the throttle then release the blue LED light flashes one time with no power to the motor and if I leave the battery connected the esc continues to get hot eventually very hot 2) please install a new heat sink on the top of the esc I mounted the fan upside down which burned out the fan and I had a fan but thicker and needed screws to mount it and did not have 2.5mm screws long enough so I tapped them out for 3mm screws which was a mistake I believe 3) please include a new fan along with the repairs 4) install new lead wires as I cut them to install bullet connectors to the motor which I know now connect directly to the motor. I appreciate your help in these repairs and will be paying by debit card. Thank you and have a great day.
Date Purchased : 2021-03-31
Where Purchased : Amain Hobby


RMA: 2306

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Michael McMillan
Email : m66_wow_hq25@yahoo.com
Street Address : 2075 Imperial Lane, A
City : Green Bay
State : WI – Wisconsin
Zip Code : 54302
Country : United States
Phone : (920) 246-1411
Product To Return : MCL2009 DRK160 ESC
Problem With Product : My DRK160 esc is being sent in for repairs not warranty. I have a few issues with the esc which some may have been caused by a few crashes and some my fault from inexperienced. Please repair the following 1) the esc turns on but no beeps and if I depress the throttle then release the blue LED light flashes one time with no power to the motor and if I leave the battery connected the esc continues to get hot eventually very hot 2) please install a new heat sink on the top of the esc I mounted the fan upside down which burned out the fan and I had a fan but thicker and needed screws to mount it and did not have 2.5mm screws long enough so I tapped them out for 3mm screws which was a mistake I believe 3) please include a new fan along with the repairs 4) install new lead wires as I cut them to install bullet connectors to the motor which I know now connect directly to the motor. I appreciate your help in these repairs and will be paying by debit card. Thank you and have a great day.
Date Purchased : 2021-03-31
Where Purchased : Amain Hobby


RMA: 2306

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