RMA Status : Check-Out

Your Shipping Address:

Name : Fred James
Email : freddyray1974@gmail.com
Street Address : 3026 Jackson Highway
City : Chehalis
State : WA
Zip Code : 98532
Country : United States
Phone : (360) 520-9333
Product To Return : MCL2009 DRK160 ESC
Problem With Product : Had esc properly wired to the proper 3.5 motor, went through the calibration procedure, hit the throttle and the esc went dead. No lights, and i cant get android or lap top to sink with esc…..
3.5 motor was new out of box and emidiatly tested out fine on another esc.
Date Purchased : 2021-06-05
Where Purchased : Desert hobbies


RMA: 2304

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Fred James
Email : freddyray1974@gmail.com
Street Address : 3026 Jackson Highway
City : Chehalis
State : WA
Zip Code : 98532
Country : United States
Phone : (360) 520-9333
Product To Return : MCL2009 DRK160 ESC
Problem With Product : Had esc properly wired to the proper 3.5 motor, went through the calibration procedure, hit the throttle and the esc went dead. No lights, and i cant get android or lap top to sink with esc…..
3.5 motor was new out of box and emidiatly tested out fine on another esc.
Date Purchased : 2021-06-05
Where Purchased : Desert hobbies


RMA: 2304

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User Note

7/19/2021  Check in

7/20/2021 Inspection – ESC is out of warranty by date. MOSFET board is damaged. Possible causes are:

  • Improper power input (reverse polarity)
  • Excessive amp draw (extreme burnout, incorrect gearing, too many runs in a row)
  • Motor out of sync (bridged terminals, sensor gap)

The cost to repair the ESC is normally $120 plus $8 shipping, for a total of $128. Since the ESC is close to the warranty period, we will offer a one time, courtesy repair under warranty. This type of damage is not a manufacturers defect and was caused by an outside problem. Please include the car you are running, motor, can timing and gearing and we can offer suggestions to help prevent this from happening again.

Repaired ESC with new MOSFET board, Control board and capacitor, then tested. See testing video.

7/21/2021 Check Out

Shipped  via US Mail with tracking number: 9400111108400674222907