RMA Status : Check-Out

Your Shipping Address:

Name : david banuelos
Email : banuelosd915@gmail.com
Street Address : 8712 Edgemere
City : El Paso
State : TX
Zip Code : 79925
Country : United States
Phone : (915) 502-1925
Product To Return : MCL2009 DRK160 ESC
Problem With Product : The esc will power on but I don’t get any beeps. it wont connect to the computer or phone anymore.
Date Purchased : 2021-03-10
Where Purchased : Island Hobby Hut


RMA: 2302

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : david banuelos
Email : banuelosd915@gmail.com
Street Address : 8712 Edgemere
City : El Paso
State : TX
Zip Code : 79925
Country : United States
Phone : (915) 502-1925
Product To Return : MCL2009 DRK160 ESC
Problem With Product : The esc will power on but I don’t get any beeps. it wont connect to the computer or phone anymore.
Date Purchased : 2021-03-10
Where Purchased : Island Hobby Hut


RMA: 2302

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User Note

7/20/2021 Check In

7/21/2021 Inspection – ESC is out of warranty by date. Protective covering has been removed from capacitor. MOSFET board is damaged. Possible causes are:

  • Improper power input (reverse polarity)
  • Excessive amp draw (extreme burnout, improper gearing, too many runs in a row)
  • Motor out of sync (bridged terminals, sensor gap)

The cost to repair the ESC will be $120 plus $8 shipping. Please reply to this email and we will send an invoice to move forward with repairs. Please reply with the car you are running, motor, can timing and gearing so we can offer suggestions to help prevent this from happening again.

7/23/2021  Invoice  https://www.paypal.com/invoice/p/#ZB4CK4L5LXFNCPF5

7/23/2021  Payment received

7/26/2021 Repaired ESC with new MOSFET board, Control board and Capacitor, then tested. See testing video.

 

7/27/2021 Check Out

Shipped via US Mail with tracking number: 9400111108400895917576