RMA Status : Check-Out

Your Shipping Address:

Name : Jared Baker
Email : Jbaker@yantequipment.com
Street Address : 27022 Road L 34
City : Underwood
State : IA
Zip Code : 51576
Country : United States
Phone : (402) 677-7219
Product To Return : MCL2009 DRK160 ESC
Problem With Product : Will make one or half a pass and then will not work until it cools down. I overheated it. No warranty expected. Thank you.
Date Purchased : 2021-05-01
Where Purchased : Purchased Used


RMA: 2294

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Jared Baker
Email : Jbaker@yantequipment.com
Street Address : 27022 Road L 34
City : Underwood
State : IA
Zip Code : 51576
Country : United States
Phone : (402) 677-7219
Product To Return : MCL2009 DRK160 ESC
Problem With Product : Will make one or half a pass and then will not work until it cools down. I overheated it. No warranty expected. Thank you.
Date Purchased : 2021-05-01
Where Purchased : Purchased Used


RMA: 2294

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User Note

7/23/2021  Check in. Delay of check in due to lack of information.

7/23/2021 Inspection

  • The ESC was installed with a ProTek cooling fan that has wider screw holes. The screws went into the heatsink and caused short circuit and permanent damages. Please see the below photos.

  • The cost to rebuild the ESC is $120 (all new internals and capacitor module) plus $8 shipping and handling. We will send you a PayPal payment request, please proceed with the payment if you agree to go ahead with the service. Thanks

7/23/2021 Payment received

7/23/2021 Service

  • Rebuilt the ESC with brand new control board, MOSFET board, capacitor module, and thermal pad.
  • Tested and verified the ESC. Please review RMA#2294 testing video.

7/26/2021 Check Out

Shipped via US Mail with tracking number: 9400111108400824395970