RMA Status : Check-Out

Your Shipping Address:

Name : Sammy Bandy
Email : Sammy_bandy@yahoo.com
Street Address : 113 THOMPSON CIR
City : Loudon
State : Tennessee
Zip Code : 37774
Country : USA
Phone : (865) 254-6244
Product To Return : MCL2009 DRK160 ESC
Problem With Product : I connected battery backwards
Date Purchased : 2021-06-17
Where Purchased : Rotor Ron


RMA: 2290

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Sammy Bandy
Email : Sammy_bandy@yahoo.com
Street Address : 113 THOMPSON CIR
City : Loudon
State : Tennessee
Zip Code : 37774
Country : USA
Phone : (865) 254-6244
Product To Return : MCL2009 DRK160 ESC
Problem With Product : I connected battery backwards
Date Purchased : 2021-06-17
Where Purchased : Rotor Ron


RMA: 2290

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User Note

8/13/2021  Check in

8/17/2021  Currently, the repair parts are out of stock. The estimated repair date is 9/1~9/3. Please pay the invoice before 9/1 if you agree to proceed with the repair. We’ll keep you posted as soon as the repair parts are restocked. Thank you!

https://www.paypal.com/invoice/p/#85CMNSSLECHJRLJU

8/17/2021  Payment received

8/20/2021 Service

  • Rebuilt the ESC with brand new control board, MOSFET board, capacitor module, and thermal pad.
  • Tested and verified the ESC. Please review RMA#2290 testing video.

8/20/2021 Check Out

Shipped via US Mail with tracking number: 9400111108435404434947