RMA Status : Check-Out

Your Shipping Address:

Name : Luis ortiz
Email : Ray.finishlinefloors@gmail.com
Street Address : 37morningstar rd
City : Staten island
State : New york
Zip Code : 10303
Country : United states
Phone : (929) 337-5262
Product To Return : MCL2009 DRK160 ESC
Problem With Product : Product will no longer calibrate
Date Purchased : 2021-01-29
Where Purchased : Brownies bobbies


RMA: 2279

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Luis ortiz
Email : Ray.finishlinefloors@gmail.com
Street Address : 37morningstar rd
City : Staten island
State : New york
Zip Code : 10303
Country : United states
Phone : (929) 337-5262
Product To Return : MCL2009 DRK160 ESC
Problem With Product : Product will no longer calibrate
Date Purchased : 2021-01-29
Where Purchased : Brownies bobbies


RMA: 2279

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User Note

7/19/2021  Check in

7/20/2021 Inspection

  • The ESC was a 2020 week 52 production.
  • The ESC has missing diode on the capacitor module, possibly due to overcurrent. The also resulted damaged MOSFET board.

  • The cost to rebuild this ESC is $120 plus $8 return shipping and handling. We will provide a 10% discount on all 3 RMAs (2279/2287/2288) and waive shipping cost. The total cost of 3 DRK ESCs is $324.

7/21/2021  Please pay the invoice if you agree to proceed with the repair.  Thank you!

Invoice for RMA-2279, RMA-2287, RMA-2288 https://www.paypal.com/invoice/p/#SRKMW89WJG63N92G

7/28/2021  Payment received. Currently, the capacitor module is out of stock. The estimated delivery date is around 8/3.

7/30/2021 Service 2279/2287/2288

7/31/2021 Check Out

Shipped via US Mail with tracking number: 9405511108400862875505