RMA Status : Check-Out

Your Shipping Address:

Name : Jeremy Wilson
Email : jeremywilson2525@gmail.com
Street Address : 113 Johnston Pkwy
City : Raymore
State : MO
Zip Code : 64083
Country : United States
Phone : (816) 877-3141
Product To Return : MCL2009 DRK160 ESC
Problem With Product : The motor will not turn. The steering works and the fan works. The motor never turns.
Date Purchased : 2021-07-02
Where Purchased : Hobbytown USA


RMA: 2275

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Jeremy Wilson
Email : jeremywilson2525@gmail.com
Street Address : 113 Johnston Pkwy
City : Raymore
State : MO
Zip Code : 64083
Country : United States
Phone : (816) 877-3141
Product To Return : MCL2009 DRK160 ESC
Problem With Product : The motor will not turn. The steering works and the fan works. The motor never turns.
Date Purchased : 2021-07-02
Where Purchased : Hobbytown USA


RMA: 2275

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User Note

7/12/2021  Check in

7/12/2021 Inspection – MOSFET board was damaged. Possible causes are:

  • Improper power input (reverse polarity)
  • Excessive amp draw (extreme burnout, improper gearing, too many runs in a row)
  • Motor out of sync (bridged terminals, sensor gap)

We will repair the ESC as a one time courtesy repair under warranty. Before running the ESC again, please check all of the above possible causes. Please reply with what car you are running, motor, can timing and gearing so we can offer suggestions to help prevent this from happening again.

Repaired ESC with new MOSFET board, Control board, capacitor then tested. See testing video.

Thank you.

7/14/2021 Check Out

Shipped via US Mail with tracking number: 9400111108400606684728