RMA Status : Check-Out

Your Shipping Address:

Name : Thomas J Gould
Email : tgould1983@gmail.com
Street Address : 343, Lopus rd
City : Beacon falls
State : CT
Zip Code : 06403
Country : United States
Phone : (203) 525-9453
Product To Return : MCL2009 DRK160 ESC
Problem With Product : ESC smells burnt and does not turn on this is the second one that stopped working on me did not realize you can get them repaired so I just bought another one
Date Purchased : 2021-03-24
Where Purchased : Brownies hobby Staten Island New York


RMA: 2270

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Thomas J Gould
Email : tgould1983@gmail.com
Street Address : 343, Lopus rd
City : Beacon falls
State : CT
Zip Code : 06403
Country : United States
Phone : (203) 525-9453
Product To Return : MCL2009 DRK160 ESC
Problem With Product : ESC smells burnt and does not turn on this is the second one that stopped working on me did not realize you can get them repaired so I just bought another one
Date Purchased : 2021-03-24
Where Purchased : Brownies hobby Staten Island New York


RMA: 2270

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User Note

7/8/2021  Check in

7/9/2021 Inspection

  • ESC has capacitor and MOSFET board damaged.

  • The ESC requires a complete rebuild. The cost is $120 plus $8 return shipping and handling. We will email you a PayPal request. Please proceed with the payment if you agree the service. Thanks

7/9/2021  Invoice  https://www.paypal.com/invoice/p/#2UR9MFUB2YUMTSCH

7/10/2021  Payment received

7/12/2021 Service

  • Rebuilt the ESC with brand new control board, MOSFET board, capacitor module, and thermal pad.
  • Tested and verified the ESC. Please review RMA#2270 testing video.

7/12/2021  Check out. Ship via USPS#9400111108400699577303