RMA Status : Check-Out

Your Shipping Address:

Name : Blake McBrayer
Email : mcbrayer.blake@gmail.com
Street Address : 108 High Hope Lane
City : Georgetown
State : KY
Zip Code : 40324
Country : United States
Phone : (859) 429-0525
Product To Return : MCL2009 DRK160 ESC
Problem With Product : I’m helping a racing buddy of mine who is an older guy who struggles with electronics. He damaged his two brand new DRK ESCs the first time he hooked them up. He had dropped a ball of hot soldier between two phase connectors of his motor and had not noticed it until he fried the second DRK. I am sending them in since he isn’t internet savy. I realize that they are not covered under warranty
Date Purchased : 2021-06-16
Where Purchased : AMain Hobbies


RMA: 2268

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Blake McBrayer
Email : mcbrayer.blake@gmail.com
Street Address : 108 High Hope Lane
City : Georgetown
State : KY
Zip Code : 40324
Country : United States
Phone : (859) 429-0525
Product To Return : MCL2009 DRK160 ESC
Problem With Product : I’m helping a racing buddy of mine who is an older guy who struggles with electronics. He damaged his two brand new DRK ESCs the first time he hooked them up. He had dropped a ball of hot soldier between two phase connectors of his motor and had not noticed it until he fried the second DRK. I am sending them in since he isn’t internet savy. I realize that they are not covered under warranty
Date Purchased : 2021-06-16
Where Purchased : AMain Hobbies


RMA: 2268

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User Note

7/8/2021  Check in

7/9/2021 Inspection

  • 2 DRK ESCs in this RMA. both units are in a fairly new condition.
  • Both units have damaged capacitor modules due to motor power shorted, both MOSFET boards were also damaged.

  • Blake, we appreciate your help and your honesty. We hope you can help your buddy to solder the motor when he gets the ESC back. We definitely need more people like you to help this hobby to have positive energy. The cost to rebuild a DRK is $120 plus $8 return shipping. We would use the supplied capacitor modules and deduct $25 per unit. Meanwhile, we would like to provide this one time courtesy discount $15 per unit and waive the $8 shipping. The unit cost will become $120-$25-$15 =$80
  • The total cost to rebuild these 2 units will be $160. We will send you a PayPal payment request. Please let us know if you have any question.  Thank you!

7/9/2021  Invoice  https://www.paypal.com/invoice/p/#PBYCSHGTC65UYUPA

7/13/2021  Payment received

7/13/2021 Service

7/13/2021 Check Out

Shipped via US Mail with tracking number: 9400111108400605364829