RMA Status : Check-Out

Your Shipping Address:

Name : William Uher
Email : william.uher@gmail.com
Street Address : 6416 Bonnie Bay Circle North
City : Pinellas Park
State : Florida
Zip Code : 33781
Country : United States
Phone : (727) 276-3681
Product To Return : MCL2009 DRK160 ESC
Problem With Product : Throttle on the motor works intermittently. Started during a cash days race last weekend. The motor was sent in with RMA 2235 and after checking another motor on the speed control, it does appear there is a problem with it.
Date Purchased : 2021-05-04
Where Purchased : Phils Hobby Shop


RMA: 2263

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : William Uher
Email : william.uher@gmail.com
Street Address : 6416 Bonnie Bay Circle North
City : Pinellas Park
State : Florida
Zip Code : 33781
Country : United States
Phone : (727) 276-3681
Product To Return : MCL2009 DRK160 ESC
Problem With Product : Throttle on the motor works intermittently. Started during a cash days race last weekend. The motor was sent in with RMA 2235 and after checking another motor on the speed control, it does appear there is a problem with it.
Date Purchased : 2021-05-04
Where Purchased : Phils Hobby Shop


RMA: 2263

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User Note

7/7/2021  Check in

7/7/2021 Inspection – ESC is out of warranty by date. MOSFET board is damaged. see picture. Possible causes are:

  • Improper power input (reverse polarity)
  • Excessive amp draw (extreme burnout, incorrect gearing, too many runs in a row)
  • Motor out of sync (bridged terminals, sensor gap)

The cost to repair the ESC will be $120 plus $8 shipping. This will include new MOSFET board, Control board and Capacitor. Please reply directly to this email and we will send an invoice to move forward with repairs. Please reply with your gearing, car type, etc and we can offer suggestions to help prevent this from happening again. Thank you.

7/8/2021  Invoice  https://www.paypal.com/invoice/p/#3EEXCKRBEZ6CN2C6

7/8/2021  Payment received

7/8/2021 Repaired ESC with new MOSFET board, Control board and capacitor, then tested. See testing video.

7/9/2021 Check Out

Shipped via US Mail with tracking number:  9400111108400036090830