RMA Status : Check-Out

Your Shipping Address:

Name : Alex Mauz
Email : alexmauz01@gmail.com
Street Address : 311 se 4th st
City : Andrews
State : TX
Zip Code : 79714
Country : United States
Phone : (432) 438-3238
Product To Return : MCL2009 DRK160 ESC
Problem With Product : I am sending 2 ESC. From rma 2191 I just recently received a ESC for not connecting to transmitter. In my package it is the one without motor. Can I get motor wires soldered onto it (I provided wires but if you have wires that are recommended I will buy those as well) then the internal electronics switched out? On the ESC with motor that one was ran once unplugged the battery to esc at cool down. Went to plug the battery back in and the esc sent out smoke and a electrical burning smell.
Date Purchased : 2021-06-03
Where Purchased : On Facebook


RMA: 2261

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Alex Mauz
Email : alexmauz01@gmail.com
Street Address : 311 se 4th st
City : Andrews
State : TX
Zip Code : 79714
Country : United States
Phone : (432) 438-3238
Product To Return : MCL2009 DRK160 ESC
Problem With Product : I am sending 2 ESC. From rma 2191 I just recently received a ESC for not connecting to transmitter. In my package it is the one without motor. Can I get motor wires soldered onto it (I provided wires but if you have wires that are recommended I will buy those as well) then the internal electronics switched out? On the ESC with motor that one was ran once unplugged the battery to esc at cool down. Went to plug the battery back in and the esc sent out smoke and a electrical burning smell.
Date Purchased : 2021-06-03
Where Purchased : On Facebook


RMA: 2261

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User Note

7/7/2021  Check in

7/7/2021 Inspection – 1st ESC (with wires unsoldered), Repairing with new MOSFET board, Control board and capacitor will be $120 plus shipping. This will come with new wires attached.

2nd ESC (with motor attached). After initial inspection, the motor has excessive rotor float and should be shimmed closer. This is a common cause of ESC damage. Repairing this ESC will be $120 plus shipping.

The total cost will be $240 plus $8 (combined) shipping. Please reply directly to this email and we can will send you an invoice. Thank you.

7/8/2021  Invoice for RMA-2253 & RMA-2261 https://www.paypal.com/invoice/p/#AEBRBF9BMKU2A5RV

7/8/2021  Payment received

7/8/2021 Repaired ESC’s with new MOSFET boards, Control boards and Capacitors, then tested. Please see testing videos.

7/9/2021 Check Out

Shipped via US Mail with tracking number:9405511108400030949137