RMA Status : Check-Out

Your Shipping Address:

Name : Carlos Irizarry
Email : carljig000@gmail.com
Street Address : HC 2 Box 7098
City : ADJUNTAS
State : PR
Zip Code : 00601
Country : Puerto Rico
Phone : (787) 202-7623
Product To Return : MCL2009 DRK160 ESC
Problem With Product : No throttle response
Date Purchased : 2021-06-08
Where Purchased : Ebay (NEW) luvrc


RMA: 2260

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Carlos Irizarry
Email : carljig000@gmail.com
Street Address : HC 2 Box 7098
City : ADJUNTAS
State : PR
Zip Code : 00601
Country : Puerto Rico
Phone : (787) 202-7623
Product To Return : MCL2009 DRK160 ESC
Problem With Product : No throttle response
Date Purchased : 2021-06-08
Where Purchased : Ebay (NEW) luvrc


RMA: 2260

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User Note

7/16/2021 Check In

7/19/2021 Inspection – Fan was mounted upside down and burnt out the fan. MOSFET board is damaged. See pictures. Possible causes of the damage are:

  • Improper power input (reverse polarity)
  • Excessive amp draw (extreme burnout, incorrect gearing, too many runs in a row)
  • Motor out of sync (bridged terminals, sensor gap)

The cost to repair the ESC will be $120 plus $12.99 for a fan, plus $8 shipping, for a total of $140.99. Please reply directly to this email if you wish to move forward with repairs and we will send you an invoice. Also, please include the car you are running, motor, can timing and gearing and we can offer suggestions to help prevent this from happening again.

7/20/21  Invoice  https://www.paypal.com/invoice/p/#AQZF5CJYJV4C5T96

7/20/2021  Payment received

7/21/2021 Repaired ESC with new MOSFET board, Control board and Capacitor, then tested. Also replaced fan. See testing video.

7/23/2021 Check Out

Shipped via US Mail with tracking number: 9400111108400616342014