RMA Status : Check-Out

Your Shipping Address:

Name : Alex Mauz
Email : alexmauz01@gmail.com
Street Address : 311 SE 4th st
City : Andrews
State : TX
Zip Code : 79714
Country : United States
Phone : (432) 438-3238
Product To Return : MCL2009 DRK160 ESC
Problem With Product : I just received it back a couple weeks ago made about 10 passes since then and the esc stopped linking to remote then proceeded to release smoke after trying to get it to connect to transmitter
Date Purchased : 2021-04-23
Where Purchased : Facebook


RMA: 2253

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Alex Mauz
Email : alexmauz01@gmail.com
Street Address : 311 SE 4th st
City : Andrews
State : TX
Zip Code : 79714
Country : United States
Phone : (432) 438-3238
Product To Return : MCL2009 DRK160 ESC
Problem With Product : I just received it back a couple weeks ago made about 10 passes since then and the esc stopped linking to remote then proceeded to release smoke after trying to get it to connect to transmitter
Date Purchased : 2021-04-23
Where Purchased : Facebook


RMA: 2253

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User Note

7/7/2021  Check in

  • 7/7/2021 Inspection – ESC is out of warranty by date. Capacitor is heavily damaged. Positive capacitor wire was only connected by 1 or 2 strands of wire. Motor wires have been unsoldered from board. MOSFET board is damaged, see pictures. Possible causes are:
  • Insufficient connection to capacitor due to broken wire.
  • Damaged capacitors
  • Improper power input (reverse polarity)
  • Excessive amp draw (extreme burnout, incorrect gearing, too many runs in a row)
  • Motor out of sync (bridged terminals, sensor gap)

The cost to repair the ESC will be $120 plus $8 shipping. This will include new MOSFET board, Control board and Capacitor. Please reply directly to this email and we will send an invoice to move forward with repairs. Thank you.

7/8/2021  Invoice billed with RMA-2261

7/8/2021  Payment received

7/8/2021 Repaired ESC with new MOSFET board, Control board and Capacitor, then tested. See testing video.

7/9/2021 Check Out

Shipped via US Mail with tracking number:9405511108400030949137