RMA Status : Check-Out

Your Shipping Address:

Name : Adam Rice
Email : Rice6523@gmail.com
Street Address : 8275 W County Rd. 400 N.
City : Middletown
State : Indiana
Zip Code : 47356
Country : United States
Phone : (765) 520-0884
Product To Return : MCL1069 DRK 3.5T Motor
Problem With Product : Timing board screws loose from factory. Ran before checking and timing turned up to °40 from the 20° it was set at. Also a bad solder joint on the factory ESC cap pack came loose an i just want motor checked to make sure no issues were caused by these issues. Im not concerned with costs as much as i am having good parts. So please test thanks
Date Purchased : 2021-06-06
Where Purchased : Maclan online


RMA: 2243

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Adam Rice
Email : Rice6523@gmail.com
Street Address : 8275 W County Rd. 400 N.
City : Middletown
State : Indiana
Zip Code : 47356
Country : United States
Phone : (765) 520-0884
Product To Return : MCL1069 DRK 3.5T Motor
Problem With Product : Timing board screws loose from factory. Ran before checking and timing turned up to °40 from the 20° it was set at. Also a bad solder joint on the factory ESC cap pack came loose an i just want motor checked to make sure no issues were caused by these issues. Im not concerned with costs as much as i am having good parts. So please test thanks
Date Purchased : 2021-06-06
Where Purchased : Maclan online


RMA: 2243

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User Note

7/8/2021  Check in

7/8/2021 Inspection – Capacitor is damaged – diode is fried, wire disconnected, and board is burnt. MOSFET board is damaged. See pictures. This damage is consistent with excessive amp draw. Tested the motor and it looks fine. Possible causes are:

Excessive amp draw (extreme burnout, incorrect gearing, too many runs in a row)

Since the ESC is relatively new, we will extend a one time only courtesy discount of 50% off of repairs. This will make repairs $60 plus $8 shipping. Please reply directly to this email and we will send an invoice to move forward with repairs.

7/9/2021  Invoice  https://www.paypal.com/invoice/p/#6AHPZSWAU93XLMNC

7/9/2021  Payment received

7/11/2021

Repaired ESC with new MOSFET board, Control board and capacitor then tested. See testing video. Thank you.

7/13/2021 Check Out

Shipped via US Mail with tracking number: 9400111108400693440689