RMA Status : Check-Out

Your Shipping Address:

Name : William Gough
Email : willow670@gmail.com
Street Address : 1600 E. Blackmore
City : Mayville
State : MI
Zip Code : 48744
Country : USA
Phone : (989) 660-9180
Product To Return : VTX10-Black Edition ESC
Problem With Product : The unit intermittently shuts off. No lights are displayed. The unit needs to be unplugged and turned back on to be used again.
Date Purchased : 2014-12-09
Where Purchased : shopviperrc.com (Team Driver)


RMA: 224

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : William Gough
Email : willow670@gmail.com
Street Address : 1600 E. Blackmore
City : Mayville
State : MI
Zip Code : 48744
Country : USA
Phone : (989) 660-9180
Product To Return : VTX10-Black Edition ESC
Problem With Product : The unit intermittently shuts off. No lights are displayed. The unit needs to be unplugged and turned back on to be used again.
Date Purchased : 2014-12-09
Where Purchased : shopviperrc.com (Team Driver)


RMA: 224

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User Note

Checked-in: 7/21/2015 11:33am PST by Barbara Ho

Inspection: 7/24/2015

  • Bench tested OK
  • We will test the ESC in a car next week. Meanwhile, please contact Nick Malato and provide more details. We need to know how many mins did it run before it shuts off.

Bench test video

Inspection #2: 7/31/2015

  • Tested the ESC in AE B4 with BE 7.5T motor
  • Ran full 10 mins without shutting off, ESC temp 120F and motor temp 126F
  • Please see attached photos and video

 

IMG_7784 IMG_7783

ESC in chassis

Checked Out: 8/10/2015 2:52PM PST by Barbara Ho. Shipped via US Mail first Class with tracking number:  9400111899562236918675