RMA Status : Check-Out

Your Shipping Address:

Name : Chris Mehl
Email : Tater8706@gmail.com
Street Address : 3681 Robinson Vail rd
City : Franklin
State : Ohio
Zip Code : 45005
Country : United States
Phone : (937) 422-9610
Product To Return : Maclan Racing – DRK 160 ESC
Problem With Product : The capacitor came un soldered during racing, i have sent emails to Maclan and was directed to come here to get it fixed
Date Purchased : 2021-05-28
Where Purchased : The Hobby Shop


RMA: 2233

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Chris Mehl
Email : Tater8706@gmail.com
Street Address : 3681 Robinson Vail rd
City : Franklin
State : Ohio
Zip Code : 45005
Country : United States
Phone : (937) 422-9610
Product To Return : Maclan Racing – DRK 160 ESC
Problem With Product : The capacitor came un soldered during racing, i have sent emails to Maclan and was directed to come here to get it fixed
Date Purchased : 2021-05-28
Where Purchased : The Hobby Shop


RMA: 2233

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User Note

7/26/2021  Check in

7/26/2021 Inspection – ESC is out of warranty by date. Capacitor has come unsoldered. MOSFET board is damaged. See picture. Possible causes are:

  • Improper power input (reverse polarity)
  • Excessive amp draw (extreme burnout, incorrect gearing, too many runs in a row, etc)
  • Motor out of sync (bridged terminals, sensor gap)

The cost to repair the ESC will be $120 plus $8 shipping. Please reply if you wish to move forward with repairs.

We want to help prevent this from happening again so please reply with the car you are using, motor, can timing and gearing and we can offer suggestions for set up.

7/27/2021 Due to the ESC being fairly new, we are extending an one time, courtesy repair. Repaired ESC with new MOSFET board, Control board and Capacitor, then tested. See testing video.

This was not a defect and was caused by something in your system. Please check the above possible causes as this will not be covered again.

7/28/2021 Check Out

Shipped via US Mail with tracking number: 9400111108400896336376