RMA Status : Check-Out

Your Shipping Address:

Name : Tyler Smith
Email : smithtyler94@icloud.com
Street Address : 13703 Richmond park dr N unit 1504
City : Jacksonville
State : FLORDIA
Zip Code : 32224
Country : United States
Phone : (443) 763-1177
Product To Return : MCL2009 DRK160 ESC
Problem With Product : Won’t connect to tablet or computer. I get a error code saying windows doesn’t recognize my device I’ve tried two different computers in different cords. All the same problem.
I just got it back from you guys after plugging it in backwards, esc still was working fine it just won’t connect to anything.
Date Purchased : 2021-03-01
Where Purchased : Anderson rc


RMA: 2231

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Tyler Smith
Email : smithtyler94@icloud.com
Street Address : 13703 Richmond park dr N unit 1504
City : Jacksonville
State : FLORDIA
Zip Code : 32224
Country : United States
Phone : (443) 763-1177
Product To Return : MCL2009 DRK160 ESC
Problem With Product : Won’t connect to tablet or computer. I get a error code saying windows doesn’t recognize my device I’ve tried two different computers in different cords. All the same problem.
I just got it back from you guys after plugging it in backwards, esc still was working fine it just won’t connect to anything.
Date Purchased : 2021-03-01
Where Purchased : Anderson rc


RMA: 2231

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User Note

7/1/2021  Check in

7/1/2021 Inspection

  • Original RMA#2120
  • USB port was damaged.
  • We will replace the control board in this new RMA#2231.
  • Tested and verified the ESC. Please see RMA#2231 testing video.

7/2/2021  Check out. Ship via USPS#9400111108400057891898