RMA Status : Check-Out

Your Shipping Address:

Name : Harold Norris
Email : hnorris333@gmail.com
Street Address : 185 Greene 771 Rd
City : Jonesboro
State : Arkansas
Zip Code : 72405
Country : United States of America
Phone : (870) 926-7170
Product To Return : MCL1061 MRR V3m 7.5T Sensored Competition Motor
Problem With Product : The motor runs very rough and loud like it’s out of balance. Not very powerful compared to my other Maclan motors. I took it back to the hobby store before it was ever soldered up, questioning if it was bad. Manager assured me this was normal. I ran it about 1 minute in my oval sprint car. 81 spur with 20 pinion, DE Racing Outlaw Sprint tires. just feeling it out. The motor was extremely noisy on the track. Gears were meshed properly. I’ve been racing oval nearly 30 years.
Date Purchased : 2021-06-16
Where Purchased : NEA Hobbies Jonesboro Arkansas


RMA: 2227

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Harold Norris
Email : hnorris333@gmail.com
Street Address : 185 Greene 771 Rd
City : Jonesboro
State : Arkansas
Zip Code : 72405
Country : United States of America
Phone : (870) 926-7170
Product To Return : MCL1061 MRR V3m 7.5T Sensored Competition Motor
Problem With Product : The motor runs very rough and loud like it’s out of balance. Not very powerful compared to my other Maclan motors. I took it back to the hobby store before it was ever soldered up, questioning if it was bad. Manager assured me this was normal. I ran it about 1 minute in my oval sprint car. 81 spur with 20 pinion, DE Racing Outlaw Sprint tires. just feeling it out. The motor was extremely noisy on the track. Gears were meshed properly. I’ve been racing oval nearly 30 years.
Date Purchased : 2021-06-16
Where Purchased : NEA Hobbies Jonesboro Arkansas


RMA: 2227

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User Note

7/16/2021 Check In

7/16/2021 Inspection and Service

  • Realigned sensor unit.
  • Installed addition isolation pad to improve the stator gap and tolerance.
  • Tested and verified motor on motor analyzer.

7/17/2021  Check out. Ship via USPS#9405511108400684504089