RMA Status : Check-Out

Your Shipping Address:

Name : Devon Stainrod
Email : dstainrod@gmail.com
Street Address : 7616 Cumberland Rd
City : Seminole
State : FL
Zip Code : 33777
Country : United States
Phone : (727) 515-8122
Product To Return : MCL2009 DRK160 ESC
Problem With Product : Will not power motor
Date Purchased : 2021-05-20
Where Purchased : Michael’s RC Hobbies


RMA: 2225

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Devon Stainrod
Email : dstainrod@gmail.com
Street Address : 7616 Cumberland Rd
City : Seminole
State : FL
Zip Code : 33777
Country : United States
Phone : (727) 515-8122
Product To Return : MCL2009 DRK160 ESC
Problem With Product : Will not power motor
Date Purchased : 2021-05-20
Where Purchased : Michael’s RC Hobbies


RMA: 2225

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User Note

7/6/2021  Check in

7/6/2021 Inspection – ESC is out of warranty by date. Wires have been changed on ESC. MOSFET board has been damaged. See pictures. Possible causes are:

  • Soldering new wires on MOSFET board
  • Improper power input (reverse polarity)
  • Excessive amp draw (extreme burnout, incorrect gearing, too many runs in a row, etc)
  • Motor out of sync (bridged terminals, sensor gap)

The cost to repair the ESC will be $120 plus $8 shipping. Please reply directly to this email to move forward with repairs. We want to help prevent this from happening again so please reply with what motor you are running, what can timing, gearing and what car you are running it in. We can offer setup suggestions if we see anything out of line. Thank you.

Please reply if you wish to move forward with repairs and we will send an invoice. Thank you.

7/26/2021  Invoice  https://www.paypal.com/invoice/p/#5GCQNW8JKC3MCXDU

7/27/2021  Payment received

7/29/2021 Repaired ESC with new MOSFET board, Control board and Capacitor and then tested. See testing video.

7/30/2021  Check out. Ship via UPS#1ZY073339003174099